How to show thumbnail when autoplay is disable in Firefox

  • Posts: 2

How to show thumbnail when autoplay is disable in Firefox was created by Nirmalanow

I noticed that when autoplay is disabled in Firefox, my video does not display the thumbnail image I uploaded, but instead has a blank black image. (See attached screenshot) Is there some way to get the thumbnail to show up instead?

Again this is just in Firefox browser when the Firefox settings for autoplay are set to "Block Audio and Video". Here is the page with the embedded video:
www.radicalhappiness.com/online-courses/awakening-now

Thanks!!
2 years 8 months ago #2527
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Replied by Administrator on topic How to show thumbnail when autoplay is disable in Firefox

Thanks for bringing this to us. I have taken a note of this now and I promise our next version will have this issue addressed. Please be patient.
2 years 8 months ago #2528

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