Video has sound but no picture

  • Posts: 5

Video has sound but no picture was created by cappleby

I've uploaded a video via ftp and entered it as a direct URL but when i play it I have sound but no picture. The video worked fine on my desktop.
3 years 4 weeks ago #2551

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Replied by Administrator on topic Video has sound but no picture

Kindly get me the exact page URL on your website where I can check this issue directly. So, I can get a clue on the issue and assist you accordingly.
3 years 4 weeks ago #2553

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  • Posts: 5

Replied by cappleby on topic Video has sound but no picture

Thanks for your reply. I uploaded a different version and it now works. Not sure what the difference was between the two versions but it’s now working fine. Thanks.
Chris A
3 years 4 weeks ago #2554

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