Hi, I posted this a while ago but it vanished so please forgive any cross-posting...
I am very happy with this product which I am using in preference to my previous choice - HDW. I have the subtitles working now (IMPORTANT - they MUST be in vtt + # format, not straight vtt - it needs the index number for each subtitle).
Next issue - I want to offer subtitles for a few of my users who have hearing impairment. I'm pretty sure, however, that the rest of the users will regard them as a nuisance. Is there any way I can allow the users to toggle the subtitles on/off. Failing that, what would be the easiest way to allow users either subtitles or no subtitles (without having two copies of videos on the server - way too costly),
Replied by Administrator on topic Toggling Subtitles
Sorry, our current version don't have option to enable/disable subtitles. But, you can hire our developers to customize this feature for you in some additional cost. Kindly mail us to This email address is being protected from spambots. You need JavaScript enabled to view it. for further discussions on this.