Unable to get video loaded in player

  • Posts: 2

Unable to get video loaded in player was created by jasonall22

I installed everything and went through all of the install instructions. When I click on a video, I get a blank black square. If you right click in it, it says unable to load video. I don't know what I am doing wrong.
8 years 9 months ago #1171

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Replied by Administrator on topic Unable to get video loaded in player

Kindly get me your site link in where I can check this directly.
8 years 9 months ago #1172

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  • Posts: 2

Replied by jasonall22 on topic Unable to get video loaded in player

Her is the link to my site: foundationchurchfl.net/

User: *****
Password: *****

Thank you for your assistance.
Last edit: 8 years 9 months ago by Administrator.
8 years 9 months ago #1173

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Replied by Administrator on topic Unable to get video loaded in player

Kindly exclude yendifplayer.js from the compression settings of your template. This must solve your problem.

Or kindly get me your Joomla admin details. So, I can do this on my own. Your site access details(username & password) doesn't work.
Last edit: 8 years 9 months ago by Administrator.
8 years 9 months ago #1174

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