Videos not loading

  • Posts: 3

Videos not loading was created by klickhere

Hi,
The video player was working well up until a while ago.

Now the video has the loading screen but never plays the video.

I'm using the HTML5 engine, although it always asks to run flash.

Has something changed in one of the many Joomla updates?

Many thanks
Chris
6 years 2 months ago #1938

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Replied by Administrator on topic Videos not loading

Kindly get me your site link in where I can check the issue directly.
6 years 2 months ago #1939

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  • Posts: 3

Replied by klickhere on topic Videos not loading

An example of a page not loading is
klickhere.com/index.php/component/yendif...45-death-in-the-deep

Do you need admin access?
6 years 2 months ago #1941

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Replied by Administrator on topic Videos not loading

Strange. I can get the Videos playing for me from the link you've shared me. But, I see you're using our OLDEST version. Kindly try upgrading to our latest version.

To upgrade, just download the latest version from our website and install it over the top of your existing installation. That's it.

If the upgrade doesn't solve your problem, email us your admin access details to This email address is being protected from spambots. You need JavaScript enabled to view it.
6 years 2 months ago #1942

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  • Posts: 3

Replied by klickhere on topic Videos not loading

I've upgraded to the latest version and it still doesn't load, but I have tried it on another browser and another machine, and it works on those. It is obviously my installation of Firefox that's causing the problem. As it's only mine that's an issue I won't worry about it.

Thank you for taking the time and sorry to have bothered you.
The following user(s) said Thank You: Administrator
6 years 2 months ago #1943

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